Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-14 Business days |
| Canada, Europe | 7-14 Business days |
| Australia, New Zealand | 7-14 Business days |
| Central & South America | 7-14 Business days |
| Asia | 7-14 Business days |
| Africa | 7-14 Business days |
*This doesn’t include our 2-3 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Customer –
Thank you. Very touching. The inscription is made with my wishes.
T***l –
Came quickly 2 weeks. As in the picture exactly in the same way. The recording was done exactly as indicated. Thank you so much!
N***T –
Great product, thank you. The inscription as requested was made. Recommend!
N***a –
Many thanks to the store!! Delivery is very fast, 21.08 ordered, and 31.08 has already received. The inscription is made by the one I indicated in the field “comments” to the order. A monument of small size, very neat. Very grateful to the seller. Recommend.
S***v –
Thank you for the monument. Excellent, qualitatively done. Got to the deadline.
Customer –
Very happy, very fast!
G***t –
Beautifull! Awesome! Thank u very much.
V***r –
Second time you bought. This is precious memorial and I’m still excited. How nice of you to do this to our light beings who have already departed.
F***r –
Looks the same as on the picture. After my request and 1 day delivered earlier, as stated. Super! Exemplary.
R***r –
Всё отлично
Y***k –
Excellent store, quickly made and quickly sent! Stone is also OK
C***A –
It’s beautiful and perfect. He also arrived in 10 days in Chile.
D***o –
The monument was sent on the day of the order, quickly came, within a couple of weeks. Everything is exactly like in the photo. Qualitatively. A tea candle is in the circle. The store is in touch, communicates politely and quickly.
8***r –
Идеально
V***r –
Beautiful just as I wanted it thank the store very much
K***a –
Bardzo ladnie wykonane. polecam j3st śliczny i dyskretny.